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Codemez

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Frequently asked questions

Answers to common questions about working with Codemez.

We connect the tools you already use—Zoho for sales, billing, and inventory, plus Shopify or Magento for your store—so teams stop copying data between spreadsheets. You get a working system, trained staff, and support after go-live instead of a one-off install.

If orders, stock, or invoices live in different apps, if your store checkout is unreliable, or if a previous Zoho setup was never finished, a short consultation is worth it. We review your workflows first and tell you what to implement—or what not to buy.

Most work is scoped as a fixed project after discovery: Zoho implementation, store build, or a mix. Training and AMC (annual maintenance) are quoted separately. We share a written scope and timeline before work starts.

We guarantee delivery against the agreed scope: configured apps, migrated data, and a working go-live. Sales numbers depend on your products, ads, and team. We do not promise rankings or revenue we cannot control.

We agree measures up front: live modules, users trained, stock matching the warehouse, invoices going out of Zoho Books, or store orders completing checkout. After launch, AMC work is tracked as tickets closed and changes shipped.

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